Contact
Last updated: 29 May 2026
Reach us by email — we keep support simple and direct.
Email addresses
- General support
- support@usapdfsky.com
- Privacy requests
- privacy@usapdfsky.com (forwards to support@ if the privacy alias is not yet active)
- Security disclosure
- security@usapdfsky.com (forwards to support@ if not yet active)
- Accessibility feedback
- accessibility@usapdfsky.com (forwards to support@ if not yet active)
- Refund requests
- See the Refund Policy
- Legal notices
- legal@usapdfsky.com (forwards to support@ if not yet active)
Mailing address
- Operating entity
- AstraSkyAI FZE LLC
30 N Gould St, Ste 4000
Sheridan, WY 82801
United States
Response times
We aim to respond within 24-48 hours, Monday through Friday, 9 AM – 6 PM Mountain Time (Wyoming time). Weekend and holiday messages are picked up the next business day.
We do not currently offer phone or live-chat support. Email is the only channel — but every email reaches a real person.
Quick contact form
Use the form below to compose a message. Clicking Send opens your default email client (Gmail web, Apple Mail, Outlook, etc.) with the subject and body pre-filled — nothing is sent until you press Send inside your mail client.